Shipping
Free shipping is included on all David Francis Furniture orders. Ships in approximately 4 weeks upon receipt of fabric selection or Customer’s Own Material (COM). COM requirement is 1.5 yards.
For more information on shipping, please read our Shipping Policy.
To inquire about rush services, click here.
Return Policy
We want our customers to feel like every item is the perfect match for their home.
Customers can return most items for a refund or store credit within 30 days of delivery. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted.
There are a few items that cannot be returned:
- Gift cards and clearance items
- Custom furniture (e.g. furniture made to order)
- Personalized items (e.g. monogrammed items)
- Bundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned)
- Items marked “Non-Returnable” on the sale page
- Items you have already assembled
However, if your item is damaged or defective, these exceptions do not apply. In this case, we will address the matter and work with you to find the best solution.
Refund Policy
You can choose to receive store credit for your return or have the original payment method refunded. Any associated return shipping costs will be deducted from the refund amount.
For instructions on how to start a return or request a refund, please read our Refunds & Returns Policy.